In an Emergency: Call (804) 727-8484
TDD: (804) 727-8484
Individuals experiencing mental health and substance abuse crisis require
immediate help. The Emergency Services Program provides an effective,
rapid response to critical situations 24 hours a day, 7 days a week.
Services are directed toward adults and children and adolescents who
are experiencing severe, acute symptoms of mental illness or emotional
disorder, including risk of suicide, risk of danger to others, and emergencies
related to alcohol or drug abuse or addiction.
When appropriate, services are provided to individuals who have suffered recent
trauma, those who are experiencing overt psychotic symptomatology and
victims of physical and sexual abuse. All these individuals experience a
high degree of acute psychological stress, limited personal resources to
deal with the stress and may well be dangerous to self or to others.
They are generally considered to be in crisis and may suffer serious
psychological and/or physical harm. These individuals require prompt,
Types of situations requiring immediate intervention include:
- Acute suicidal situations
- Violent behavior
- Significant depression or anxiety
- Alcohol or drug-related emergencies
- Acute mental illness
- Acute child and adolescent problems
Outpatient Emergency Services:
- Telephone Counseling
- Face-to-face Crisis Therapy for individuals, couples, and families
- Psychiatric Evaluations
- Pre-screening for hospitalization
(voluntary and involuntary)
When someone requires intensive treatment, the Agency provides
inpatient services through relationships with local private hospitals
or state hospitals. Information about and referral to other community
services are also provided when appropriate.